your comfort and positive health outcomes are our priority

FAQ’s

All consultations are facilitated in a professional and confidential space. All treatments by appointment only.

Your consent to care is respected at all times. Please feel welcome to ask any questions, discuss options and clarify any part of your treatment at any time.

At Cultivate Healing, we recognise that everybody is unique and responds differently to treatments. That’s why we take an individualised approach, tailoring multi-modality treatments to support your specific health and wellbeing goals.

YOUR FIRST APPOINTMENT If you are new to Cultivate Healing, please book an initial consultation. You will receive a new client intake form via email to be filled out prior to your appointment.

This consult includes a thorough health history and assessment of your treatment goals. This time is taken to formulate the most effective treatment for you. If you have any medical reports or care plans from other practitioners, you are welcome to bring them along to your appoitment so that we can work collaboratively with other health providers to ensure you receive the safest and best care.

A Chinese Medicine diagnosis including tongue and pulse, R.O.M, palpation and discussion of your health conern as well as getting more insignt into your sleep, digestion, stress, pain and lifestyle factors is carried out.

The initial treatment and an individualised treatmenet plan will be discussed with you that align with your health goals, time available and budget. Providing there aren't any contraindications, you will also receive a treatment during this appointment all included in the fee.

We may also offer take home/self care advice to further extend your treatment benefits.

FOLLOW UP APPOINTMENTS

These appointments continue to review and provide diagnosis and treatment of your main health concern. Time is given for evaluation of your progress and treatment plan to ensure you keep progressing and maintaining your positive health outcomes. For some conditions, shorter and more frequent treatments can get better results than one long treatment spaced out monthly or periodically. We want you to get quicker but also lasting results so that you can relax into a maintenance phase of treatment frequency, allowing you more time to enjoy your daily activities with more ease and less recurrence of symptoms and complaints.

There are various follow up appointment types. The most appropriate for you will be recommended by your practitioner. Please feel welcome to discuss these options when booking or prior to booking.

You can book appointments in advance online or when you are in clinic. We recommend booking your next two appointments in advance when you are in clinic for ease of scheduling and getting the time that suits you best. If you prefer to schedule on an as-needed basis, you’re welcome to book whenever it suits you, as long as there are no contraindications for the treatment.

Please check with each practitioner how far in advance their online appointment booking is open for and their missed appointment/late cancellation fees.

Booking appointments in advance can alleviate the stress of trying to book an appointment at the last minute, as there may not be a wide selection of times available on the day or current week of wanting an appointment. Appointments can easily be changed if no longer needed as frequently or with any changes to your schedule.

YOUR APPOINTMENTS

  • Private Rooms

    Treatments are conducted in private rooms to respect your privacy. There may be an overlap of 5 minutes at the end of your treatment time when the next person is welcomed into the clinic in a separate room.

  • Professional Care

    All practitioners are qualified and registered for their respective services provided. The appropriate industry training and operating standards ensure your safety and positive treatment outcomes.

  • Strict Hygiene

    we maintain strict hygiene standards in accordance with registration requirements. Single use, sterile acupuncture needles, sanitised gua Sha, cups and other instruments, fresh clean linen for each client. We take pride in using eco friendly and effective products that are allergy friendly. We are a low voc clinic, minimising the use of synthetic products and perfumes in our clnic